EmpfangoThe AI phone assistant for your industry
Empfango understands the typical requests of your callers — and responds in a way that fits your business.
Security & guarding services
Emergencies and requests are answered around the clock, triaged by urgency and critical incidents escalated to dispatch immediately.
Building cleaning
Quote requests get qualified — object type, area, cleaning type and frequency — instead of going nowhere after hours.
Caretaker & facility
Damage and fault reports are captured in a structured way, emergencies recognised and forwarded with full documentation.
Hotels & accommodation
Reservation and guest enquiries are answered around the clock — even when the front desk has its hands full.
Car repair shops
Service and repair requests are taken and workshop appointments booked while your team works on the vehicles.
Medical practices & health
Appointments, prescription requests and callbacks — even when the line is busy. Noticeably relieves the front desk.
Trades & construction
No more missed jobs while you're on site. Requests arrive sorted via WhatsApp or email.
Law firms & consulting
Discreet call answering with GDPR-compliant processing. Client requests are captured and forwarded in a structured way.
Hospitality & services
Reservations and enquiries around the clock — without the team having to answer the phone under pressure.
Property management & real estate
Damage reports, tenant enquiries and emergencies are answered around the clock, prioritised and forwarded with documentation.
Agencies & service providers
Incoming project enquiries are qualified and routed with a summary to the right team member.
Retail & e-commerce
The assistant automatically answers common questions about opening hours, availability and orders.
