EmpfangoThe AI answering machine that answers instead of recording
A classic answering machine puts callers off. Empfango's AI answering machine holds real conversations: it answers questions, captures requests in a structured way and books appointments – around the clock.
Most callers hang up as soon as a recording answers – and try your competitor next. An AI answering machine solves the problem at the root: instead of recording a message, it takes the call, understands the request in natural language and resolves it directly – or hands it to your team, neatly documented. Missed calls become completed tasks.
What the AI answering machine takes care of
Answer questions instantly
Opening hours, prices, directions or availability: the assistant answers recurring questions right in the conversation – no hold music, no callback.
Capture requests in a structured way
Instead of a hard-to-understand voicemail you receive a clean summary with name, phone number and request – as a transcript, optionally via email or WhatsApp.
Book appointments directly
Connected to Google Calendar, Outlook, Calendly or Cal.com, the AI answering machine books free slots right in the conversation – even at night and on weekends.
How switching works
Set up your assistant
Describe in a few minutes what your assistant should know and do – no new hardware, no IT project.
Connect your number
Keep your existing number and forward calls – for example when busy, after several rings or outside business hours.
Let the calls come in
From now on the assistant answers every call. You see all conversations with transcript and summary in your dashboard.
GDPR-compliant, no grey areas
Empfango processes speech exclusively on EU servers and starts every conversation with a clear announcement about AI use and recording – exactly as the GDPR and the EU AI Act require.
Call audio is not stored permanently; transcripts and summaries can be deleted at any time. That makes the AI answering machine suitable even for sensitive sectors such as medical practices and law firms.
Frequently asked questions
An AI answering machine is a voice-controlled assistant that actually answers calls instead of just recording a message. It understands free speech, answers questions, captures requests and can book appointments.
A classic answering machine records and puts people off. The AI assistant holds a real conversation: callers get answers immediately, and you receive a structured summary instead of a voicemail.
No. You keep your number and simply set up call forwarding – for example when busy, after several rings or outside business hours.
Empfango starts at €99 per month – including transcripts, summaries and integrations. Cancellable monthly, 30-day money-back guarantee.
With Empfango, yes: speech processing runs on EU servers, every call starts with an announcement about AI use and recording, and data can be deleted at any time.
