EmpfangoAutomatic call answering – no call left behind
Empfango answers calls automatically when you can't: when the line is busy, after hours or always. Callers talk to a natural AI voice instead of hearing a busy signal.
Every unanswered call is a lost opportunity – a potential customer, a patient, an order. Automatic call answering means your phone never rings into the void. The AI picks up instantly, clarifies the request in natural language and leaves you a structured note. You decide when the automation kicks in – always, only when busy, or only outside business hours.
How Empfango catches every call
Instant pickup, no ringing into the void
The AI answers without delay. Nobody hears endless ringing or a busy signal.
In parallel, not one after another
Several callers at once? No problem – every call is answered in parallel and handled individually.
Keep working after hours
In the evening, on weekends and on holidays the assistant keeps taking appointments, reservations and requests – you see everything neatly prepared in the morning.
Setting up automatic call answering
Define your rule
Always answer automatically, only when busy, or after a certain ringing time – you set the rule.
Activate call forwarding
A simple call forward from your existing number activates automatic answering – no new hardware.
Work through requests
Every automatically answered call appears as a structured note with transcript, priority and callback number.
Automatic doesn't mean opaque
Every automatically answered call starts with a clear announcement that an AI assistant is speaking and whether the call is recorded – as required by the GDPR and the EU AI Act.
Processing runs entirely on EU servers; call audio is not stored permanently and transcripts can be deleted at any time.
Frequently asked questions
Your existing number forwards calls to Empfango – always, when busy or after a configured ringing time. The AI takes the call, clarifies the request and documents it for you.
Yes. Automatic call answering only needs call forwarding, which every modern phone system and mobile plan supports. No new hardware required.
Yes. Typical setups: only when the line is busy, after 15–20 seconds of ringing, or outside opening hours. You can adjust the automation at any time.
For every conversation you receive a summary with request, contact details and priority – in the dashboard and optionally via email or WhatsApp. Appointments are booked straight into your calendar.
Empfango starts at €99 per month, regardless of how many calls are answered automatically. Cancellable monthly, 30-day money-back guarantee.
