EmpfangoAI phone assistant for building cleaning
Enquiries often come after hours — and a missed call is a lost job. Empfango takes every enquiry and asks for the key details for your quote right away.
Cleaning companies win jobs on the phone — but whoever is on site can't pick up. Empfango takes B2B quote requests and qualifies them specifically: object type, approximate area, cleaning type and frequency. You receive every enquiry as a clean summary and only have to make the quote.
What Empfango handles for your cleaning company
Qualify quote requests
Empfango asks for object type, area, cleaning type and frequency — so you have all the details for the quote without calling back.
Reachable after hours
Post-construction cleaning is often requested in the evening. Empfango answers outside office hours too, instead of losing the enquiry.
Forward complaints cleanly
Empfango takes complaints factually and forwards them to the site manager — nothing slips through.
Why cleaning companies use Empfango
More booked jobs
Every enquiry is taken and qualified — in parallel and after hours. No lead ends up nowhere.
GDPR-compliant & in the EU
All speech processing runs on EU servers, every call starts with a fixed notice about AI and recording.
No new technology
Empfango works with your existing phone number. No new device, no training.
Win quote requests while you're on site
Cleaning contracts are awarded exactly when you can't answer the phone: on site during the day, after hours in the evening. Empfango takes every enquiry immediately and qualifies it in conversation — type of property, approximate area, desired frequency, location and callback number.
You don't call back blind but with a fully pre-qualified enquiry — and faster than competitors who only check their tape the next day. Especially with commercial tenders, response time often decides.
Complaints are taken calmly and in a structured way, with property, issue and urgency — instead of drowning after hours or throwing the on-site team off schedule.
For commercial cleaners with several properties and teams, handovers can be routed precisely: new enquiries to sales, complaints to the responsible site manager — each with transcript and callback number.
Common questions from building cleaning
No. Without a site visit Empfango quotes no prices, but captures the key details and announces a quote or callback.
Object type, approximate area, cleaning type, frequency, location and contact details — everything you need for a quote.
Yes. Empfango is reachable around the clock and takes enquiries outside your office hours.
No. Empfango works with your existing number — you simply forward calls.
Yes. Handovers can be routed by topic — new enquiries to sales, complaints to the responsible site manager. Every handover includes property, issue, transcript and callback number.
Immediately after the call — via WhatsApp or e-mail with a summary and all captured details. You can call back before the prospect dials the next provider.
