Features

An AI phone assistant that actually picks up

Empfango combines AI telephony with the channels and tools your business uses every day — GDPR-compliant and set up in minutes.

Your assistant picks up within 2 seconds — at night, in meetings, on holiday. No call ends up in voicemail again.

Missed requests reach you or your team directly as a WhatsApp message. Each WhatsApp connection can be assigned its own assistant.

The assistant books appointments straight into Calendly or Cal.com — including confirmation and reminder.

After each call you receive a structured email with transcript, summary and detected requests.

Your assistant speaks German, English, Russian and Ukrainian — and detects the caller's language automatically.

Voice processing via Azure OpenAI (EU) and Deepgram (EU). No permanent audio storage, automatic deletion.

Security & Compliance

Data protection isn't an add-on here

Built from the ground up for the DACH region — transparent and contractually secured.

Operations and data storage in Germany — Frankfurt am Main data centre.

Voice processing via Azure OpenAI (EU region) and Deepgram (EU). No transfer to third countries without appropriate safeguards.

Call audio is not permanently stored by default. Only transcripts and summaries are created for you.

GDPR-compliant processing with a data processing agreement under Art. 28 GDPR and a clear deletion policy.

Transparent use of AI towards callers — designed for the requirements of the EU AI Act.

Handling of the spoken word is aligned with the requirements of German law.

Ready in minutes — no technical effort, no risk.