EmpfangoVoicebot for business: every call gets answered
A voicebot answers calls automatically and holds real conversations instead of rigid key-press menus. Empfango's voicebot understands free speech, clarifies the request and books appointments – around the clock and GDPR-compliant.
A voicebot is an AI system that understands and answers spoken language on the phone – without a human having to step in. Instead of forcing callers through a key-press menu, the voicebot takes the call, recognises the request in natural language and resolves it directly or hands it to your team, neatly documented. Your business stays reachable even when no one is free.
What the voicebot takes care of
Handle calls in natural language
The voicebot understands freely phrased sentences instead of fixed key options, answers questions and responds in a natural voice – almost in real time.
Capture requests in a structured way
Every conversation is documented as a clean summary with name, phone number and request – as a transcript, optionally via email or WhatsApp.
Book appointments directly
Connected to Google Calendar, Outlook, Calendly or Cal.com, the voicebot books free slots right in the conversation – even at night and on weekends.
How to put the voicebot to work
Set up the voicebot
Describe in a few minutes what the voicebot should know and do – no new hardware, no IT project.
Connect your number
Keep your existing number and forward calls – fully, when busy or outside business hours.
Review conversations
From now on the voicebot answers every call. You see all conversations with transcript and summary in your dashboard.
A GDPR-compliant voicebot, no data leakage
Many voicebot providers process speech via US services. Empfango processes speech exclusively on EU servers and starts every conversation with a clear announcement about AI use and recording – exactly as the GDPR and the EU AI Act require.
Call audio is not stored permanently; transcripts and summaries can be deleted at any time. That makes the voicebot suitable even for sensitive sectors such as medical practices and law firms.
Frequently asked questions about voicebots
A voicebot is an AI system that understands and answers spoken language on the phone. It takes calls, recognises the request and responds in natural language – without a human having to step in.
A classic voice menu (IVR) only knows fixed key options. A voicebot understands freely spoken sentences and holds a real conversation – which significantly reduces drop-off rates.
No. You keep your number and simply set up call forwarding – for example when busy, after several rings or outside business hours.
Empfango starts at €99 per month – including transcripts, summaries and integrations. Cancellable monthly, 30-day money-back guarantee.
With Empfango, yes: speech processing runs on EU servers, every call starts with an announcement about AI use and recording, and data can be deleted at any time.
