EmpfangoAI Phone Assistant for Hospitality
While your team is with the guests, the phone rings. Empfango takes reservations and enquiries – around the clock, without anyone having to interrupt the service.
In a full service no one has a hand free for the phone – and that's exactly when guests call to book. Empfango picks up, takes reservation requests and answers recurring questions about opening hours and the menu, so no guest and no booking is lost.
What Empfango handles in your restaurant
Take reservations
Date, time, party size, name – Empfango captures the reservation in full and hands it to your team or reservation book.
Answer frequent questions
Opening hours, location, parking or whether dogs are welcome – Empfango answers standard questions automatically.
Calls outside opening hours
Even when you're closed, Empfango takes calls instead of leaving guests with an unanswered line.
Why hospitality relies on Empfango
No interrupted service
Your team stays with the guests. Empfango takes the phone – even at peak times.
Bookable around the clock
Guests reserve after hours too. No more missed booking just because no one picked up.
Multilingual
Empfango takes calls in English and other languages too – handy for guests from abroad.
Frequent questions from hospitality
Yes. Empfango captures date, time, party size and name and hands the reservation to your team or reservation system.
Yes, around the clock. That way calls don't get lost even when the kitchen is closed.
Empfango takes calls in English and other languages too.
Empfango starts at €99 per month – cancellable monthly, no setup fee.
Yes. Empfango captures reservation requests in natural language – date, time, party size, special requests – and enters them into your calendar or reservation system.
That's exactly when the AI shines: it answers any number of calls in parallel while your team stays with the guests. No busy signal, no lost reservation.
