Client enquiries
New and existing clients describe their matter. Empfango records it in a structured way and assigns it to the right department.
AI Phone Service for Law Firms
Clients expect availability and discretion. Empfango answers calls professionally, captures the matter in a structured way and forwards it confidentially to the right place.
In a law firm every call ties up valuable time – and interrupts focused work. At the same time no client matter may be lost. Empfango takes over call handling, records appointments and callback requests and lets you work undisturbed without ceasing to be reachable.
Matters Empfango reliably captures
Appointment & callback requests
Empfango records appointment wishes and callback requests and hands them to your secretariat with all the key details.
Qualifying first contact
What is it about, how urgent is it, who is calling? Empfango clarifies this in advance so your team calls back prepared.
Why law firms trust Empfango
Discreet & GDPR-compliant
Processing on EU servers, fixed announcements about AI and recording. Confidentiality is built in at the core.
Always reachable
No client ends up nowhere – even when the secretariat is in a meeting or unstaffed.
Work with focus
You're no longer pulled out of every case file. Matters arrive bundled and prepared.
Frequent questions from law firms
Is call handling confidential and GDPR-compliant?
Yes. All processing runs on EU servers, and every call begins with an announcement about AI use and recording. Empfango is designed for confidentiality.
Is Empfango also suitable for tax advisors?
Yes. Whether a law firm, tax advisory or notary's office – Empfango adapts the conversation to your practice.
Can Empfango route calls to the right person?
Empfango captures the matter and assigns it to the right contact or department, so the callback comes from the right place.
What does the phone service cost?
Empfango starts at €99 per month and can be tried free.